Gianni's Ristorante Italiano

Just got back from beautiful Aruba. We were looking forward to our meal here and left with a very poor experience. Our meal was fine - my husband really liked his but my sister and I only liked ours. The service was uneven. Watching the table side house specialty spaghetti parmesan should have been entertaining but one waiter talked to two other workers while making the dish instead of focusing on the food and the diners. The absolutely galling part is the bill - it is not itemized and it was clear if a service charge had been included. The menu mentioned the service charge but the bill was confusing. There was a tipping guide listed. So we asked our waiter about it and he was vague about the while thing also and becoming less fluent in English. A bill needs to be itemized - the service charge must be clearly stated so we can decide ourselves if more tip should be included. We know that the service charge is spread out among the entire staff of the restaurant and maybe a wait staff person deserves a little more, but this deceptive billing practice ruined our meal and insulted our patronage.

I went last friday april 27. We had a great dinner....would like to recall the good attention given to us by our waiter Mauricio...excelent ...

Our waiter, Greg, talked my wife and I into a Buffalo Mozzarella and Tomato Salad that turned out to be a serving for four and cost $38.00. It was so large that neither of us could enjoy or finish our main course. My Frutta de Mare was poor; the seafood was not fresh and had an odor. Also, whereas most restaurants on Aruba include a Service Charge that is intended for the entire food and wait staff, indicating that an additional optional gratuity for the wait staff would be appreciated, though not obligatory, the bill at Gianni's specifically states that the 15% Service Charge goes to the kitchen / bar staff and to the bus boys, BUT does NOT go to the wait staff and therefore expects that an additional 15% and up gratuity be left for the wait staff. We have always eaten at Gianni's at least twice on all of our trips to Aruba, but we will no longer eat there and have already told all of our friends to avoid the place at all cost. You would be wise to do the same. This restaurant has become a "tourist trap" to coin a phrase. Later in the week, we went to Hostaria DaVitttorio and were extremely satisfied by the staff service, friendliness and attentiveness, and food selection, freshness and quality. Hostaria DaVittorio was totally top-notch!!!

The food at Gianni's was great...a bit pricey, but very good. We did not have a reservation and were seated inside...this was just as nice as the patio area. The staff was very attentive and the food arrived hot. Would suggest to anyone looking for good italian food.

Did not have a reservation but my wife and I had no trouble getting a table at 6:30. Later in the evening we noticed that the restaurant was packet every night so a reservation would be needed to avoid a wait. Service was very good and there was a good variety of food to select from. I had an appetizer and spaghetti carbonara. One of the best I’ve had and I eat a lot of Italian food. My wife had a shrimp cocktail and calamari for her entre. There were only 3 medium and warm shrimp in the cocktail. Disappointing to say the least. The calamari was very good and a nice size portion, which was not finished and made a nice lunch the next day. It’s a busy restaurant and if you sit outside there is the street noise also. While we did enjoy the meal there are many better restaurants’ for the same price range.

Hello everyone, I would like to say that me and my wife many years ago were one of the first to share our experience at this restuarunt. Firs, you are in aruba and all you can do is bitch about something! I would hate to be at your table. Me and my wife eat out often and I will say that this restaurant is an 7 out of 10. Its true that it is very busy but one this I could always say that if your dish was not to your standards and knowing Danny the owner he would have made sure that hs did something to work with you. Some people want to only bitch so they can get a free meal. Its funny actually they will eat everything off their plate then want to see the owner! Do me a favior and go down to chucky cheese which is more inline with your what you can afford. I would hate to see what you do to the hotel manager when you get a $600.00 a night hotel charge. Everyone, please be nice and gicve this restaurant a try and have a beautiful night. If you have a problem as for Danny the owner and I am confident you will walk out of your experience on a beautiful note.

Ate at Giannas on March 7,,2012.Having eaten in this food establishment about two years ago and enjoyed it we figured to try it gain. That was our first mistake. We sat down about 5;30 PM and while waiting for the waitress I noticed they have two or three birds flying around,It did not seem to bother any of the help. The witress came over and gave us the menu and we proceeded to order.I decide to have a shrimp cocktail,and also a bowl of angel hair with marinara sauce.
The shrimp cocktail came ,it was TWO shrimp and the shrimp was warm, The shrimp was priced at $14.00 and at $7.00 a shrimp I am in the wrong business. I called the waitress over and told her the shrimp was warm,the menu called for chilled shrimp what happened? I was told you hacve to specify chilled shrimp,I told her to take the shrimp back it was not acceptable.She did with no comment.
The Angel hair came and that was like eating straw.I had some and pushed the plate away.Needless to say my wife was not happy with her food and neither was I.
I requested the bill in order to leave, I was expecting the manager to come over and make some kind of remark or adjustment, nothing happened.I am sure the birds have found a paradise with all the food around,after all birds all they do is fly,eat & make droppings.If you are thinking of Giannis do yourself a favor, try elsewhere.

We made a big mistake going to Gianni's. A large, noisy, bustling restaurant with mediocre food and slow service we can get anywhere. There are too many wonderful restaurants in Aruba to waste a precious vacation night here. But we wanted Italian, someplace within walking distance and heard "hit or miss" reviews on Gianni's. First told we would have to wait 45-60 minutes so when we came back 30 minutes later was told they had already called our name. Tried to get a drink at the bar but the one bartender they had kept disappearing and was VERY slow. Ordered the clams appetizer to be then told they were out and had a different kind (which we did not want.) Pasta meals were ok (Carbonara was pretty good, 4 cheese rigatoni was not.) The 15% service fee on the bill WAS NOT CLEARLY marked and very easy to miss. When we asked the waiter to confirm that the 15% tip was included he tried to convince us it was not a tip, but a service fee! What a moneymaking, tourist trap, ripoff!

The worst restaurant we have ever had the unfortune to have been to. Messed up a confirmed reservation, had receipt in hand for a group and had to wait an hour, then had tables not connecdted to each other. Waited very long for service, waiters didn't know who got what. Could not leave due to the late hour and group. Check was illegable, scribbled on back of napkin. Gianni's and his other places give newe meaning to BAD and RUDE.

This was our first visit to Gianni's. Since we are Italian, we are tough critics on our italian food. The food exceeded all or our expectations and the service was great. Our server Ryan was very helpful and he was able to answer every question we had about the food and the island. He suggested two very good dishes, a great antipasto (Burrata) and the wine was delicious!!!! We will return to gianni's our next time in Aruba.