Madame Janette

Been coming for 20 yrs. Food still great. Drinks very poor - no discernible liquor in drinks. Drink delivery was sloppy and wasteful. Service slow and server not responsive.. Entertainment below average. Not up to previous experience.

After being on the island the past two weeks, my wife and I decided to dine in Madam Janet restaurant. We arrived at the restaurant a bit earlier than our reservation was for and were greeted by a very pleasant hostess who did her best to find us a nice table. So far so good. After we were seated it took 20 minutes for someone to even acknowledged our presence. We ordered drinks from the bar and waited for another 15-20 minutes before they arrived. I asked my waitress when we are getting our drinks when she brought the bread and she said that the bartender is overwhelmed with orders. We ordered 3 appetizers and 2 main courses. 15 minutes later the appetizers came. The only good and tasty was the Hungarian goulash. The famous signature shrimp dish was cold and not tasty at all. For the main course both of us ordered their signature dish almond grouper. Huge disappointment. First of all the dinner came 10 minutes after our appetizers. I looked at our waiter and he suggested to take the fish back and bring it later. Don’t they check with the patrons to see how are they doing before bringing something else? I guess not. The fish was cold and not tasty at all. My wife and I left 3/4 of it not eaten. During 40 minutes ordeal our waitress did not come to see us at all. She was concerned with a bigger party groups. The place is a typical Midwest US diner at best with outrageously expensive prices and no services at all. We had travelled many Carribean islands and this is by far the worst place to eat. If you ask me the place should be called a “girl” Janet who is just learning her culinary capabilities. Needles to say we are there twice… first and last time.

After dining here in Nov 2021, I will not be going back. As others stated, the menu prices have gone up so much and the portions have gone down. I used to order the almond crusted grouper and would have leftovers. This year, I ate the whole thing as the portion was considerably less but the price went way up. The kids menu is a bit ridiculous as well as a small 4 oz steak is $22. And the bang bang shrimp appetizer jumped from a reasonable $14 to $24!!! Our server assumed it was best to put a rush on the kids meals so they got their food way ahead of our main meals. They were done eating before the adults received their meals. This was not something we asked for and wish the waiter asked before making the decision.

I cannot even review the food and the service,
Please don’t waste your money just simple Alternative to this restaurant Flying Fish bone.
You will see the difference and enjoyment that that you will receive.
Bottom line I left restaurant totally shaking and thinking how they still in business for so many years. Would not never recommend

We have been going to Aruba for 27 years, since MJ’s opened we eat there at least once a week for 4 weeks. The food is top notch along with the presentation and we love the atmosphere.

This place is nothing like it use to be. The portions are way less. The onion bread not even close to how it use to be served. Plus the price are outrageous for what you get. Don't even bother anymore. Grouper, a cheaper fish is good but certainly not worth $40.00 a plate. No salad with it. No veggies with it. We were so disappointed as it use to be our favorite place to go. SO SO overpriced for what you get. I don't know why restaurants reduce the quality They get bad reviews and people stop going. We will never go again. The Buchaneer in Palm Beach is so much better. ANd the price so much better. They give salad and a veg. too and potato.

This restaurant was absolutely amazing loved it! Food was so delicious the atmosphere was comfortable the service fantastic they even had some nice live music I would definitely recommend this restaurant.One of the best restaurant on the island.

We have been going to Madame Janettes since they opened - over 20 years. We go to Aruba every year for 8 weeks. We visit the restaurant at least twice while we are there and considered it our favorite restaurant on the island and always recommended it to people.
Last year when we went, the meal was just OK but we chalked it up to an off night for the restaurant.
However, this year, we were very disappointed. we had 8:30 reservations for 4 people and didn\'t get seated till 9:00. The salads were much smaller than usual and lettuce very limp; the dressing was not tasty at all. The meals were less than average. Paying $54 for a rack of lamb, we don\'t mind but when we asked for more bread, we were informed there was an extra charge for 4 more rolls. The staff looked exhausted and the place has just got to big!!!
Again, Very disappointed after spending over $250 for dinner.
I don\'t know what has happened, but they better figure it out because word is spreading that Madame Janettes has changed and gone down hill!!!

My girlfriend and I started our vacation by joining Madame Janette’s for dinner on Monday 1/13/2020 and our dinner was amazing. Our server Patrick was excellent, everything so good in fact that we decided to go back on our last night 1/17/2020. This review is based on our experience this evening. Made 8:00 reservations, we were sat in a section in the corner with a new server. From our experience as both being a waiter and waitress we knew something was off. Waited about 10 minutes for a drink order, no biggie. Asked our server to put in appetizers she said hold on. Came back 10 minutes later to take our appetizer order. Caesar salad and caprese salad came out. I took one bite and send the salad back. Dressing wasn’t even on the salad. Server didn’t check on our appetizers and the manager came back and slapped the salad down on the table without a word. Took 3 more bites and ate the croutons then pushed it away. Absolutely disgusting, dressing was horrible. Caprese salad was decent. Tomatoes and mozzarella was alright not fresh. The toast they served was hard and the inside was soggy. Disgusting once again. After waiting another 15 minutes we still didn’t put in our entree order. At this point we were extremely disappointed and just asked for the check. We couldn’t even order entrees when we were willing to spend the money because no one took the order. We left without finishing anything on our plate, server didn’t care at all. Once we got back to the room( 5-10 minute car ride) my girlfriend Vomited everywhere from the caprese salad. Called the restaurant right away and asked for a manager. The “manager” said there was nothing wrong with the salads and that was that. We come to Aruba almost every year and this was the last time we will be dinning here. We understand things happen out of control but every single thing that could possibly go wrong, did. Think twice about joining this “high class restaurant” for dinner because there are many other better restaurants than this. Extremely disappointed for a “5 star restaurant” UPDATE: both of us have thrown up from our meal. May have food poisoning and this is the first time that has ever happened from a restaurant. Wow I’m at a lost for words holy s****

Things were going well until the food came. My wife's inaccurate entre was detected by the waitress and returned to the kitchen. After waiting a few minutes, I began eating and was almost finished before her dinner was served. No apology or explanation was given. We later learned that her entre was a different type of fish than she ordered, Snapper vs Grouper. If we had been told how long it would take to prepare the correct order, she would have readily accepted the initial meal, but we were not given a choice. And after asking the waitress for a desert menu, she never returned to take our order. After waiting for about 20 minutes, another person who appeared to be a supervisor or manager asked if she could help us with anything, so we gave our orders to her. And again my wife did not get what she ordered which was a simple piece of Chocolate cake. Instead, she was served a Chocolate Souffle; it was very good. Just fyi, I paid a full bill plus a 20% tip. I thought maybe they were just having a "bad day," but I will not be going back to find out!!